Privacy Policy

Craft Knowledge is an online IT startup company offering Bootcamp and online courses in the IT training service. We have started our idea because we have seen IT's potential to change the world for advancement. That’s why we are on the operation to teach as many people as we can in the domain of IT. To bring practical change to our society, we offer groundbreaking technology onsite and online IT training services, including Application integration, DevOps, and Software tests.

Our Privacy Policy

Craft Knowledge cares about its customer’s privacy. Craft Knowledge (“we”, “us”, “Craft Knowledge,”) is committed to safeguarding the privacy of its users and visitors. We are on the pathway to maintaining your trust by safeguarding your personal information. This Privacy Policy (Policy) describes how Craft Knowledge uses, discloses, and treats your personal information in connection with the usage of our website or other services that link or refer to this policy, courses, programs, and other services.

Before you use our services, completely read the policy below so that you can make informed decisions when visiting our site.

Why Do We Collect Data/Information?

When you use our services, we might ask you to give us certain authorized user data that can be used to recognize you and contact you. The authorized user information / personal information might include, but is not restricted to:

  • Name
  • Email
  • Phone Number
  • Postal Address

Moreover, we also track your progress on specific services/courses and programs to help you pick up where you are being stopped, so you can track courses you have completed. The main purpose of collecting this information is to offer better services, identification and communication, serve your purchase orders, answer your inquiries/requests and enhance our services and products.

Briefly, we preserve data during any duration you have declared your interest in our services. We may also keep aggregate data past this time to improve our services. However, you can’t be detected from the aggregate information we used or retained.

Types of Personal Information/Data We Collect

Here are a few types of personal information that we collect:

  • Contact Information:It includes postal address, billing address, email address and mobile/phone number.
  • Profile Information:It contains the information you choose to provide Craft Knowledge as a part of our services. It includes your demographic information (age, race, gender, educational background, economic data, resume information, employment status, disablement status, accommodation information and feedback/survey responses).
  • Identity Information:The data we use to authenticate you as a legal user of our services. We record the transaction you make and communicate with you through this data. This information may include forename, middle name, last name, User/login ID, birth date, gender, title, and social security (only required for reporting purposes).
  • Usage Information:This data includes how you are using our site and services.
  • Financial Information:In a few circumstances, we might collect your payment data for payment processing. However, this information is usually processed and collected by the payment service providers. The other information that could be asked is related to the banking information in certain situations where we need to pay you. Such information might include but is not restricted to routing transit number, bank account number or other bank details.
  • Marketing Communications Information:It includes your preferences if you want to receive marketing/advertising content from third parties and us.
  • Technical Information:This information includes Internet Protocol (IP) address, version, time zone, login data, location, operating system, plug-in browser types, platform and other technologies on your devices so that you can use our services and site hassle-free.
  • Evaluation Information:This information is collected on your aptitude in the particular technology-based subject areas, and your performance on the Craft Knowledge’s capabilities and learning needs assessments.
  • Operational Information:It includes details for which you have registered previously or courses in which you have been enrolled.
We use your personal data for the reasons below:
  • To administrator the usage of your website.
  • To offer and improve our services, features and content.
  • To understand your interests and needs.
  • To enable you to navigate and enjoy our website.
  • To offer you our courses, announcements and software updates.
  • To individualize your experiences.
  • To carry out your requests.
  • To offer you clear information and promotions/offers from us and our third which you might find useful including the marketing/promotional newsletter.

We process and collect your personal information transparently and only for definite, essential and legitimate purposes. We do not practice it further in a way, which is inconsistent with those purposes. We always take care that the data we collect should be necessary and accurate. If data is inaccurate, we take all the logical steps to rectify or delete the data immediately.

Craft Knowledge treats data in a way that guarantees users/customer security, including their protection against illegal processing and unexpected loss and extermination by utilizing suitable organizational measures.

Who We Share Your Data With?

We may give your data to third parties under the following circumstances:

  1. With Your Teachers/Instructors:We provide your data to teachers/instructors and teaching assistants to improve their content for the students. This data may include your country and city, device settings that brought you to the Craft Knowledge’s site, browser’s language, and your activities on the Craft’s Knowledge. We do not give your contact data to the instructors without your permission.
  2. With Our Business Partners:We have agreements with platforms and websites to distribute our services and drive traffic to the Craft Knowledge site.
  3. With Data Enrichment and Analytics Services:We also use data enrichment services like Zoom and third-party analytics services like Google Analytics. The data includes account data, contact information, system data and account data as mentioned above. Further, we “de-identified” our data, which means we remove things like your name, contact and email address and replace them with the Email ID.
  4. To Improve Social Media Features:The social media features such as the “Facebook’s Like” button may allow our social media provider (third party) to gather data like your IP address and set a cookie to enable other features. The third-party company privacy policy manages your interactions with such features.
  5. With Administration Surveys and Promotions:We might share your data with the sponsored surveys and promotions, market and administrator, in which you choose to participate.
  6. With Contractors and Agents:We share your data with the third-party companies who perform services on our behalf like marketing and advertising, payment processing, abuse and fraud prevention, customer and support services, data analysis, email and hosting services.
Your Rights

Craft Knowledge respects your rights as a subject data. Our service has all the necessary features to enable our customers to protect their rights of the data subjects on their behalf. For instance, our service offers the ability to manage and obtain consent and to implement secure and strict password policies.

  • Access:It is your right to receive the Craft Knowledge’s confirmation if your data is being processed.
  • Transparent Information:Craft Knowledge believes in the transparent processing of your data. If you have any queries/inquiries regarding our policies, you can contact us without hesitation. We will respond without any delay and provide you with accurate information.
  • Processing Restrictions:You have the right to ask for the restriction of processing if you find any inaccuracy in your personal data.
  • Refinement of Data:You have the right to rectify any data on our site related to you without any waste of time. Moreover, you can fill in the incomplete data on our site if you find it necessary.
  • Right of Objection:You may object that the processing of your personal information takes place without your consent. For example, if you are receiving promotional emails, you can “unsubscribe” to remove yourself from our recipient’s list, or you can contact us.
  • Removal of Personal Data:You have all rights to ask for personal data removal concerning you by any means.
  • Portability of Data:You have the fair share to receive your personal information in a commonly used, structured and readable format.
Changes In the Privacy Policy

Craft Knowledge Privacy Policy is effective as of the [insert date]. It shall remain effective with respect to changes in its provender in future which will be effective promptly after being located on this page.

Craft Knowledge reserves the right to change or update the Privacy Policy at any time. Our privacy policy is changeable with your acknowledgement. If we make any modifications/changes to our privacy policy, we update this page, and we will also notify you on the email address that you have provided us or may place a prominent notice on our website.

Contact Us

If you have any inquiries/questions about our privacy policy, please get in touch with us:

Conatct Number: +1-888-479-2142

Craft Knowledge is an online IT training institution, born off the idea that if IT possesses the potential to change the world for the better, why not educate as many as we can in this domain at their personal convenience.

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